Refunds Policy

As third party agents, we believe
it is our duty to provide all of our customers the highest quality service
possible, with the most competitive price tag. At Skips360.com.au we are
committed to ensuring this is followed through from the initial booking through
to after sale services.

 Full
refunds will be issued:

All customers are entitled to a
full refund if orders are cancelled no less than 3 days prior to scheduled
delivery.

In order to cancel your order,
please contact:

Skips 360 on 0404 052 052

 In
the unlikely event that a skip bin isn’t delivered, you will be entitled to a
full refund.

 Preferred
delivery times are not included, and the refund only covers non-delivery.

If the service provider
reschedules delivery or collection of the bin, then the above is null and void.

If you have any issues regarding
delivery, please contact us directly as soon as possible to avoid cancellation
fees.

 Partial
refunds will be issued:

Customers are entitled to a
partial refund when the order is cancelled directly by you, the customer, no
less than two (2) business days prior to the delivery date.

The cancellation fee is the
equivalent of 10% of the charged amounts and will be payable to Skips360.com.au

Customers are also entitled to a
partial refund in the event that an order is cancelled by you on the day of the
arranged delivery date, or the day before the delivery date. The cancellation
fee incurred is 20% of the charged amount and is payable to Skips360.com.au.

Cancellations carried out on the
day of delivery also incur a call out charge, which will be payable directly to
the service provider.

 Refund
account

Refunds are only made back to the
credit card on which the original purchase was made. Refunds will be made
within three (3) business days from the date of cancellation.